April 2, 2013
Orison Swett Marden was a hotelier turned author and a forerunner of the New Thought Movement. His first book, Pushing to the Front, hit the press in 1894 and became one of the most influential personal development books of the era. He met great adversity through his lifetime, starting with the loss of both of his parents at a young age.
This quote is one of Marden's greatest ...
"The Golden Rule for every business is this: put yourself in your customer's place."
The demeanor of the night clerk makes all the difference when you roll into a hotel lobby after a hard day on the road. The empathy and understanding that's translated in that brief moment sets expectations and calms nerves. You've reached an oasis. Will you be welcome? We've lived on both sides of the counter here at StickerGiant and have a lifelong subscription to Marden's Golden Rule. Business is more than numbers. It's people. We're here to help you get your job done ...